Wednesday, January 1, 2014

Important Principles On Quality Management Systems

By Marcia Marks


quality management systems or QMS can be defined as a collection of business processes aimed at meeting certain goals. QMS entails establishment of organisational structure and responsibilities, qualities manual, procedures, policies resources and many other aspects of a company or business entity. In contrast to the earlier systems which focused on predictable outcomes, current systems emphasise on group cooperation and dynamics. In addition the present century employs transparency and sustainability in the various initiatives.

QMS processes help in the reinforcement of compliance in the operation of an organisation. They also help in the attainment of certification by governing bodies in the respective industries. Processes that have to be strictly followed or met before this certification is given include, among others, order processing, production planning, calibration, internal audits and corrective and preventive measures. One of the most widely known QMS the world over is the ISO 900. Another system that is used in some places is known as Natural Step. Both of these systems, among others, help in putting emphasis on sustainability and integration of processes.

Medical devices are manufactured based on established quality systems to ensure client satisfaction in terms of efficacy and safety. It is the responsibility of manufacturers to use sensible judgement when setting up QMS. Essential elements have to be employed in the design, production and distribution of a quality system. For instance, control of purchasing, personnel training and qualification, validating processes, product acceptance and documentation need to be be put into consideration.

It is necessary to conduct research on the business environment before designing a QMS. Organisations rely on their customers and therefore should strive to understand client needs and expectations. A rapid response to market opportunities results in increased market share and revenue. In an effort to promote customer satisfaction, a company is able to increase effectiveness in the use of resources. This eventually leads to enhanced customer loyalty.

Proper leadership ensures that there is unity of purpose. A good leader is one who not only states the direction that should be taken by an organisation but also participates actively by offering a good example. Communication should be clearly both vertically and horizontally between employees, customers, financiers and suppliers.

The process should always be considered as a whole from beginning to end. This will ensure that there is accountability and greater responsibility both at individual and organization in the past. The efficiency of QMS implementation is also easy to asses when there is a proper process in place.

One of the most effective management approaches to use is the system approach. This approach requires proper identification and understanding of all the components of a given system. It is an approach that is associated with high levels of efficacy, consistency and effectiveness. There is continuous improvement through constant evaluation and measurement.

Data and information in an organisation need to be not only accessible but also accurate and reliable. The process of ensuring that this happens involves wise decision making to ensure that correct methods are used. As a result, good Quality Management Systems need to employ a thorough approach in analysis of data and information. In summary, the main elements of a QMS include quality policy, objectives, manual and human and natural resources.




About the Author:



No comments:

Post a Comment